Google Business Profile management
Own the map pack, where local customers actually click.
For most local searches, the map results get the call before any website loads. Your profile is a second homepage. We run it like it pays your rent, because it can.
The quiet problem
Profiles do not stay optimized. They decay.
Reviews go unanswered, hours drift out of date, strangers answer your Q&A wrong, a competitor suggests an edit, and Google quietly rewards the business up the street that stayed active. The audit checks your profile against your three nearest competitors, so you can see the gap in numbers, not vibes.
What management means
Six jobs your profile needs every month.
Setup done completely
Primary and secondary categories, every service listed, service areas, hours, holiday hours, attributes, booking links. Most profiles are half-filled, and Google fills the map pack with the ones that are not.
Posts and photos, on schedule
A profile that has not posted since 2023 tells Google and customers the same thing: maybe closed. We keep fresh posts, offers, and photos flowing so it always looks like the business you actually run.
Reviews answered, all of them
Every review gets a response in your voice, the glowing ones and the unfair ones. Paired with our review funnel, the count climbs while the responses show customers somebody is home.
Q&A managed before it manages you
The public can ask and answer questions on your profile, and strangers do. We seed the real questions, answer them correctly, and correct the wrong answers other people leave.
Spam and sabotage defense
Fake competitor listings, malicious edits to your hours, spam reviews. It happens more than owners realize, and an unwatched profile just absorbs the damage. We watch, dispute, and fix.
Tracked like the asset it is
Calls, direction requests, website clicks, and bookings from the profile, reported monthly in plain english next to your SEO numbers. You see exactly what the map pack earns you.
One system, not a silo
The profile wins the click. The site wins the customer.
A great profile pointing at a slow, dated website wastes the click it earned. That is why we manage both as one system: profile, website, reviews, and the AI receptionist that answers what the map pack sends you.
- Included with every plan: profile setup and optimization
- Included with Growth ($597/mo): full monthly management
- Available as an add-on to Starter and Pro
Straight answers
What owners ask about profile management.
Is this the same thing as SEO?
It is one piece of local SEO, and for many businesses the highest-leverage piece, because map results appear above regular results for most local searches. We treat the profile and your website as one system: the profile wins the click, the site wins the customer.
I already have a profile. Why would I pay someone to manage it?
Having a profile and working a profile are different things. Complete categories, weekly activity, answered reviews, and clean Q&A are what separate profiles that rank from profiles that exist. If yours has been coasting, the free audit will show the gap against your neighbors.
Can you fix a suspended or unverified profile?
Usually, yes. Suspensions are commonly triggered by innocent mistakes like address formatting or category stuffing from an old marketing company. We handle the reinstatement process and set the profile up so it does not happen again.
Do you guarantee a map pack ranking?
No, and nobody honest does, because proximity is a factor neither of us controls. What we control is everything else: completeness, activity, reviews, and spam defense. That is the work that moves profiles up, and we show you the movement monthly.
What does it cost?
Setup and optimization are included in every plan. Ongoing management is included in Growth at $597/mo or available as an add-on to Starter and Pro. If you just want the profile fixed once, ask, we will quote it straight.
Do you need my Google login?
No. Google supports adding a manager to your profile, so you keep ownership and can remove access anytime. We will never ask you to hand over an account.
Related: local SEO, review management, or every service.
From the guides